We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of hatonlinestore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
El paquete vino rasgado, pero el contenido no se vió afectado. El material es delgado, pero cumple. El envío bastante rápido, ha llegado en 5 días a Sabadell.
Rated 4 out of 5
R***n –
The torn wine package, but the content was not seen Affected. The material is thin, but it meets. Shipping pretty fast, has arrived in 5 days at Sabadell.
Взял 60 на 59 размер головы – оказалась велика… Сама кепка очень качественно сшита. Мне понравилась. Отдам в ателье уменьшить, потому что нравится и хочу носить.
Rated 5 out of 5
E***v –
Took 60 to 59 head size-it turned out to be great… The cap itself is very high quality sewn. I liked it. I’ll give in the atelier to reduce, because I like and want to wear.
Rated 5 out of 5
L***n –
Came, did not guess with the size, it was necessary to take less, in the army such a size was worn, and here on you, the hat is not bad, sewn smoothly, the visor on rivets (you can open close) cool, I will take again, the size is smaller
Rated 5 out of 5
F***o –
Ero preoccupato, e invece il prodotto è di alta qualità. Tutto bene con la spedizione. Prodotto Conforme alle foto
Rated 5 out of 5
A***v –
Доставка до Перми 3 недели
Rated 5 out of 5
A***v –
Delivery to Perm 3 weeks
Rated 4 out of 5
R***z –
Buena calidad, tamaño grande según lo descrito, más ancha q otros modelos, queda amplia
Rated 4 out of 5
R***z –
Good quality, large size as described, wider q other models, stays wide
Rated 4 out of 5
Customer –
pas mal pour ce prix
Rated 4 out of 5
Customer –
Not bad for this price
Rated 5 out of 5
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séloko produto de otima qualidade…
Rated 5 out of 5
R***r –
Спасибо! Всё соответствует описанию. Очень быстрая доставка Краснодар(две недели). Это вторая хулиганка, в первой проходил два года. И ещё раз спасибо!
Rated 5 out of 5
I***a –
As always wonderful
Rated 5 out of 5
V***s –
Товар пришел в срок. Качество на взгляд-хорошее. Не носил. Дополню отзыв позднее.
Rated 5 out of 5
V***s –
The goods came on time. The quality in the opinion is good. I didn’t. I’ll add a review later.
все как в описании, упаковано в пакет с сжатым воздухом, очень надёжно, доставка быстрая, только предновогодняя таможня очень вялая, продавец одобрил заказ быстро
Rated 5 out of 5
N***r –
Haven’t worn it outside just yet, but it feels of good quality and looks good
Однажды мое внимание привлекло поведение ребенка, в семье которого я жил несколько дней. Имея спокойный нрав, он не расстраивал родителей плохим поведением.
Была у него одна интересная привычка – он любил забрасывать свои игрушки в разные углы комнаты и с удовольствием наблюдать, как мать отыскивала их и приносила обратно. Это была игра со своим логическим завершением. Ребенок готов был терпеть неудовольствие, связанное с первым актом игры ради того, чтобы испытать удовольствие от второго. Тем самым он возмещал свое расстройство в реальной жизни, когда мать покидала его комнату.
В такой игре он уже не являлся пассивным участником происходящего.
Кепка хорошая, качество и размер подошёл! Рекомендую
Rated 5 out of 5
I***v –
до Москвы за 17 дней! качество на 5!)
Rated 5 out of 5
M***v –
Fast, delivery with tracking track. Packed perfectly. Description, quality and size correspond. Suitable for all seasons (unless the winter is very cold, and the summer is not too hot). The visor, by the way, on two “buttons” is fixed but they are absolutely not visible. I’m happy with everything, so I recommend the product and the store.
Быстрая доставка почтой России. 18 дней до Калининграда. Три моих заказа у разных продавцов обьединили в одну посылку. Кепка качественная, не маломерит. Продавцу спасибо!
Rated 5 out of 5
Е***в –
До Перми дошла за месяц, получил в постамате Пятерочки. Хорошая кепка, правда не такой яркий цвет как на картинке)
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Rated 4 out of 5
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Кепка 60р большая, по объёму головы, какая-то сплюснутая и помятая.Ждали два месяца,вид не такой как на картинке,синтетика .. общий вид создаёт дешёвое изделие.Учтите кто будет брать ,размер головы большой.
Rated 1 out of 5
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The cap is cool, keeps the shape, the color is saturated enough, it will only be worn spring-autumn for winter it does not fit in any way. Very satisfied with the purchase))
очень хорошая,но я ошиблась с размером, надо бы брать размер в размер, у нас 59 взяла 60.и не угадала,идёт размер в размер.Спасибо продавцу,за качество.
Rated 3 out of 5
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Отличное качество! Очень быстро доставили! Рекомендую
Rated 5 out of 5
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очень нравится
Rated 5 out of 5
V***n –
Very like
Rated 5 out of 5
Customer –
Chegou tudo certo, bem embalado em uma bolha de ar. O chapéu é de boa qualidade, bem melhor que outros que comprei antes. Único problema é ele ser forrado com um material bem quente, pra usar no Brasil onde tem pouco inverno pode ser difícil.
Rated 5 out of 5
I***t –
Excellent cap, the husband is happy
Rated 5 out of 5
9***r –
Доставка быстрая. Размер соответствует, 60 на 60. Сразу одел и носит. Я не разбираюсь в таких кепелях, муж изъянов не нашел. Спасибо!!!
Rated 5 out of 5
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Shipping fast. The size corresponds to, 60 by 60. Immediately dressed and wears. I do not understand such kepels, my husband did not find any flaws. Thank you!!!
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El paquete vino rasgado, pero el contenido no se vió afectado. El material es delgado, pero cumple. El envío bastante rápido, ha llegado en 5 días a Sabadell.
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The torn wine package, but the content was not seen Affected. The material is thin, but it meets. Shipping pretty fast, has arrived in 5 days at Sabadell.
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Nice cap. Compliance with the declared size.
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Good!
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Cheap size may be different design even nicer above all easy hat. Good!!!
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Взял 60 на 59 размер головы – оказалась велика… Сама кепка очень качественно сшита. Мне понравилась. Отдам в ателье уменьшить, потому что нравится и хочу носить.
E***v –
Took 60 to 59 head size-it turned out to be great… The cap itself is very high quality sewn. I liked it. I’ll give in the atelier to reduce, because I like and want to wear.
L***n –
Came, did not guess with the size, it was necessary to take less, in the army such a size was worn, and here on you, the hat is not bad, sewn smoothly, the visor on rivets (you can open close) cool, I will take again, the size is smaller
F***o –
Ero preoccupato, e invece il prodotto è di alta qualità. Tutto bene con la spedizione. Prodotto Conforme alle foto
A***v –
Доставка до Перми 3 недели
A***v –
Delivery to Perm 3 weeks
R***z –
Buena calidad, tamaño grande según lo descrito, más ancha q otros modelos, queda amplia
R***z –
Good quality, large size as described, wider q other models, stays wide
Customer –
pas mal pour ce prix
Customer –
Not bad for this price
C***s –
séloko produto de otima qualidade…
R***r –
Спасибо! Всё соответствует описанию. Очень быстрая доставка Краснодар(две недели). Это вторая хулиганка, в первой проходил два года. И ещё раз спасибо!
I***a –
As always wonderful
V***s –
Товар пришел в срок. Качество на взгляд-хорошее. Не носил. Дополню отзыв позднее.
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The goods came on time. The quality in the opinion is good. I didn’t. I’ll add a review later.
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Haven’t worn it outside just yet, but it feels of good quality and looks good
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Однажды мое внимание привлекло поведение ребенка, в семье которого я
жил несколько дней. Имея спокойный нрав, он не расстраивал родителей плохим поведением.
Была у него одна интересная привычка
– он любил забрасывать свои
игрушки в разные углы комнаты и с удовольствием наблюдать, как мать отыскивала их и приносила обратно.
Это была игра со своим логическим
завершением. Ребенок готов был терпеть неудовольствие, связанное с первым актом игры ради того, чтобы испытать удовольствие от второго.
Тем самым он возмещал свое расстройство в реальной жизни, когда мать покидала его комнату.
В такой игре он уже не являлся пассивным участником происходящего.
Почему я потеряла интерес к жизни?
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A***n –
Спасибо. крутая кепка. очень хорошо пошита.
Customer –
Product matches the description. Delivery time was good here in New Zealand. Packaging was excellent.
V***O –
классная кепка! спасибо
V***O –
Cool cap! Thank you
I***n –
Gorra de bastante calidad pese a no ser lana. Cumple su cometido.
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Очень хорошо
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Big head! Perfect fit
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A clear hat for autumn spring, only for a little more
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Все отлично. Размер, цвет, скорость доставки.
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Everything is fine. Size, color, delivery speed.
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крутая кепка
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Кепка хорошая, качество и размер подошёл! Рекомендую
I***v –
до Москвы за 17 дней! качество на 5!)
M***v –
Fast, delivery with tracking track. Packed perfectly. Description, quality and size correspond. Suitable for all seasons (unless the winter is very cold, and the summer is not too hot). The visor, by the way, on two “buttons” is fixed but they are absolutely not visible. I’m happy with everything, so I recommend the product and the store.
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кепка супер, заказывал размер 60, так как ношу 59раз., по размеру всё отлично. С продавцом не общался , для этого не было повода.
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Быстрая доставка почтой России. 18 дней до Калининграда. Три моих заказа у разных продавцов обьединили в одну посылку. Кепка качественная, не маломерит. Продавцу спасибо!
Е***в –
До Перми дошла за месяц, получил в постамате Пятерочки. Хорошая кепка, правда не такой яркий цвет как на картинке)
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The cap is cool, keeps the shape, the color is saturated enough, it will only be worn spring-autumn for winter it does not fit in any way. Very satisfied with the purchase))
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Czapka zgodna z opisem, bardzo dobra jakość.
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CAP compatible with description, very good quality.
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Product reviews description, the brush came up early night declared, I recommend
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Customer –
Chegou tudo certo, bem embalado em uma bolha de ar. O chapéu é de boa qualidade, bem melhor que outros que comprei antes. Único problema é ele ser forrado com um material bem quente, pra usar no Brasil onde tem pouco inverno pode ser difícil.
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Excellent cap, the husband is happy
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Доставка быстрая. Размер соответствует, 60 на 60. Сразу одел и носит. Я не разбираюсь в таких кепелях, муж изъянов не нашел. Спасибо!!!
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Shipping fast. The size corresponds to, 60 by 60. Immediately dressed and wears. I do not understand such kepels, my husband did not find any flaws. Thank you!!!
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