We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of hatonlinestore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Real customer reviews
Rated 3.81 out of 5 based on 150 customer ratings
154 reviews
66.7% of buyers enjoyed this product!
5 stars
( 70 )
4 stars
( 30 )
3 stars
( 19 )
2 stars
( 14 )
1 star
( 17 )
Rated 3 out of 5
Oxrqja –
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la gorra es de buena calidad y su tamaño es adaptable, con lo que ajusta incorrectamente, las únicas pegas fueron que el envío tardo 1 mes y que se equivocaron en el color pedido
Rated 5 out of 5
C***a –
The cap is of good quality and its size is adaptable, so it adjusts incorrectly, the only fleas were that the shipping took 1 month and that they were wrong in the color order
Rated 5 out of 5
P***s –
conforme à la description
Rated 5 out of 5
P***s –
Conform to the description
Rated 5 out of 5
Customer –
perfect and very comfortable. quality is very good. fits the description. Fast delivery in excellent condition. perfect store.
me a gustado mucho . tiene calidad. seguro le compre más . vendedor serio y rápido .
Rated 5 out of 5
Customer –
boina hecha de materiales de alta calidad,espero le guste a mi hijo,se la daré de regalo.el envío en compra combinada fue muy rápida a México,solo 14 días.
Rated 3 out of 5
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O produto tem qualidade mas o material não é o mesmo da descrição, ” algodão”..na verdade é 100% poliester… e a regulagem não é feita por fecho mas sim existe um elastico na parte traseira..mas o produto é de qualidade e bom acabamento…
La boina ha tardado más de un mes desde su compra hasta su entrega pero parece de buena calidad para su precio. Segun etiqueta el material es poliester y no algodón tal y como se indicaba
הגיע בזמן, בדיוק מה שהזמנתי, מחיר מעולה, ספק מומלץ
Rated 5 out of 5
Customer –
Ok
Rated 5 out of 5
S***z –
muy bonita, de calidad…estuve esperando casi 78 días y por fin llegó…fueron 3 artículos ( no con este vendedor aclaro,)..que me retrasaron mis pedidos pero por fin llegaron
Rated 4 out of 5
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Rated 5 out of 5
V***t –
superbe ! c’était pour des cadeaux, elles ont beaucoup plus, très bonne qualité, je recommande vivement le vendeur
Rated 3 out of 5
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le produit n’est pas de la matière à la quelle je m’attendais mais il est bien quand même, ce qui est super c’est qu’on peut adapter la taille .et reçu très rapidement.
Rated 5 out of 5
F***r –
The product is not the material I expected but it is still good, what is great is that we can adapt the size. And received very quickly.
Very happy. Everything is perfect! Thank you so much!
Rated 5 out of 5
S***k –
Estou satisfeito, o produto é fiel ao anúncio! Veio numa embalagem plástica simples, mas nada ruim que pudesse comprometer o produto. Chegou antes do esperado. Recomendo!
Rated 5 out of 5
S***k –
Am satisfied, the product is true to ad! Came in a simple plastic bag, but nothing bad that could compromise the product. Arrived earlier than expected. Recommend!
Rated 5 out of 5
A***S –
Livraison très rapide pour la France. Bien protégée. Le béret est bien fini, bel aspect et très bonne qualité pour le prix. Suivi du colis parfait. ***** 5 étoiles *****
Rated 5 out of 5
E***t –
super rapide merci
Rated 5 out of 5
E***r –
Bien
Rated 4 out of 5
Customer –
Good product
Rated 5 out of 5
A***o –
excelente
Rated 5 out of 5
E***r –
Excelente producto. Buen tejido y confortable. Llegó rápido
Rated 5 out of 5
E***r –
Excellent product. Good weave and comfortable. He arrived fast
Rated 5 out of 5
Z***l –
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Customer –
Everything is great !!! Very nice product !!! Quick delivery!!!
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For the price you have is a very good beret. Good acquisition.
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muito boa e bonita
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S***a –
Llego tarde però por fin llego.
J***r –
Produto com boa qualidade, os acabamento são perfeitos. Chegou dentro do prazo estabelecido pelo fornecedor.
J***r –
Product with good quality, workmanship are perfect. Arrived on time by supplier.
Customer –
ممتاز
H***a –
the item has been delivered and is OK
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J***n –
super
Customer –
OK. Different photo, material very thin.
I***s –
תודה לכם אהבתי מאוד הגיע מהר ממליצה בחום לכולם
I***s –
Thank you loved very arrived fast recommend heat for everyone
Customer –
muy contento con los acabados y forma volveré a comprar
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Замечательно.
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Wonderful.
G***r –
С пивком.
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C***n –
good~!
J***o –
Gracias muy contento…
J***o –
Thank you very happy.
G***o –
I got both together at the same time, fast delivery, impeccable packaging.
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R***r –
Хороший кепарик, и пришел как раз к началу сезона. Спасибо продавцу!
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C***a –
la gorra es de buena calidad y su tamaño es adaptable, con lo que ajusta incorrectamente, las únicas pegas fueron que el envío tardo 1 mes y que se equivocaron en el color pedido
C***a –
The cap is of good quality and its size is adaptable, so it adjusts incorrectly, the only fleas were that the shipping took 1 month and that they were wrong in the color order
P***s –
conforme à la description
P***s –
Conform to the description
Customer –
perfect and very comfortable. quality is very good. fits the description. Fast delivery in excellent condition. perfect store.
Fwzszx –
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Customer –
goods arrived in perfect condition. I recommend this shop
Customer –
Amazing. Very happy
J***N –
magnífica la gorra, prueba calidad, terminación impecable, gracias
J***N –
Magnificent cap, proof quality, flawless finish, thanks
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D***S –
Nice
C***o –
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E***o –
Estou satisfeito
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L***U –
Again very happy. Thank you.
Customer –
Overall I’m quite happy, shipping was really fast
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Customer –
جميل
M***z –
me a gustado mucho . tiene calidad. seguro le compre más . vendedor serio y rápido .
Customer –
boina hecha de materiales de alta calidad,espero le guste a mi hijo,se la daré de regalo.el envío en compra combinada fue muy rápida a México,solo 14 días.
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muy buena por el precio que pagué
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Customer –
O produto tem qualidade mas o material não é o mesmo da descrição, ” algodão”..na verdade é 100% poliester… e a regulagem não é feita por fecho mas sim existe um elastico na parte traseira..mas o produto é de qualidade e bom acabamento…
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Customer –
Très bien
F***r –
Заказал уже вторую- другой цвет. Дошло довольно быстро. В этот раз пришла изрядно помятая, но это не проблема, отгладил.
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Customer –
La boina ha tardado más de un mes desde su compra hasta su entrega pero parece de buena calidad para su precio. Segun etiqueta el material es poliester y no algodón tal y como se indicaba
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M***n –
הגיע בזמן, בדיוק מה שהזמנתי, מחיר מעולה, ספק מומלץ
Customer –
Ok
S***z –
muy bonita, de calidad…estuve esperando casi 78 días y por fin llegó…fueron 3 artículos ( no con este vendedor aclaro,)..que me retrasaron mis pedidos pero por fin llegaron
Pabcpq –
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V***t –
superbe ! c’était pour des cadeaux, elles ont beaucoup plus, très bonne qualité, je recommande vivement le vendeur
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Super , conforme, vite livré , bonne qualité ; merci .
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Super, compliant, quickly delivered, good quality; Thank you.
E***r –
Perfecto
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muy bonito pero no era el color que había elegido
J***o –
Very nice but it wasn’t the color I had chosen
R***r –
superbe béret . Bonne qualité . Beau tissu. je recommande
R***r –
Gorgeous beret. Good quality. Nice fabric. I recommend
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Descripción exacta, bien cosido. Viene un poco grande. Ha tardado un poquito pero ha llegado bien. Para verano, primavera u otoño ideal, color bonito.
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le produit n’est pas de la matière à la quelle je m’attendais mais il est bien quand même, ce qui est super c’est qu’on peut adapter la taille .et reçu très rapidement.
F***r –
The product is not the material I expected but it is still good, what is great is that we can adapt the size. And received very quickly.
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G***r –
Thin almost no cotton. only for summer
Customer –
הגיע מהר ניראה מצויין ממליץ
Customer –
It’s fast ניראה מצויין recommend
A***r –
buena medida, tela suave, era lo esperado, gracias
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Customer –
satisfied,thank you
Customer –
Very happy. Everything is perfect! Thank you so much!
S***k –
Estou satisfeito, o produto é fiel ao anúncio! Veio numa embalagem plástica simples, mas nada ruim que pudesse comprometer o produto. Chegou antes do esperado. Recomendo!
S***k –
Am satisfied, the product is true to ad! Came in a simple plastic bag, but nothing bad that could compromise the product. Arrived earlier than expected. Recommend!
A***S –
Livraison très rapide pour la France. Bien protégée. Le béret est bien fini, bel aspect et très bonne qualité pour le prix. Suivi du colis parfait. ***** 5 étoiles *****
E***t –
super rapide merci
E***r –
Bien
Customer –
Good product
A***o –
excelente
E***r –
Excelente producto. Buen tejido y confortable. Llegó rápido
E***r –
Excellent product. Good weave and comfortable. He arrived fast
Z***l –
הגיע מהר
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