We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location
*Estimated Shipping Time
United States
10-30 Business days
Canada, Europe
10-30 Business days
Australia, New Zealand
10-30 Business days
Central & South America
15-30 Business days
Asia
10-20 Business days
Africa
15-45 Business days
*This doesnāt include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you havenāt received tracking info within 5 days, please contact us.
My tracking says "no information available at the moment".
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us withinĀ 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
You do not receive them within the guaranteed time (45 days not including 2-5 day processing)
You receive the wrong item
You do not want the product you have received (but you must return the item at your expense and the item must be unused)
We do not issue the refund if:
Your order does not arrive due to factors within your control (e.g. providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances outside our control (e.g. not cleared by customs, delayed by a natural disaster)
Other exceptional circumstances outside the control of hatonlinestore.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message onĀ page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delight! Dense, smooth knitting. Very comfortable long “ears” cover the cheeks and behind the grabs. Pompon fluffy, on the button. At delivery did not crumble. The son has a head circumference of 46, sits tightly. At 48-50 I think the maximum
Rated 5 out of 5
N***a –
The hat is unrealistically cool and quality
Rated 5 out of 5
L***r –
The cap is super))) warm with natural bababon. The parcel went long, but came)))
Rated 5 out of 5
L***l –
Hat of very good quality, came quickly) I advise
Rated 5 out of 5
Customer –
Cool cap, dense!
Rated 5 out of 5
C***c –
A good and warm hat, the fur is not peeled. Shipping fast. The hat came with a marriage-the seam diverges, but everything is disposable. I’m happy!
Rated 5 out of 5
K***a –
The hat is stunning, warm, dense. I was looking for a beautiful hat to cover the “zagryvok”, ears. Pompon made of natural fur, above all praise! It is removable, which is very convenient. The goods came quickly enough, through a stop.
Rated 4 out of 5
V***v –
The cap is not big, on a one-year-old child, otherwise as in the photo
Rated 5 out of 5
D***a –
Very beautiful
Rated 5 out of 5
Customer –
I loved this hat so much. I ordered one more in grey. Fits my 1.5 year old as well as my 3 year old.
Rated 5 out of 5
R***r –
For 8 months straight excellent, pumpon chic. very fluffy
Rated 5 out of 5
A***e –
Super!!! Unbeatable quality
Rated 5 out of 5
C***r –
OK too small for 4 years
Rated 5 out of 5
Customer –
Polecam
Rated 5 out of 5
0***r –
Well, not winter of course! Quality is good, all as in the picture! Thank you
Rated 5 out of 5
A***a –
The hat is good, straight just 8 month old baby. 1,5 months went by for delivery.
Rated 5 out of 5
M***k –
Pampon big, I liked the hat
Rated 4 out of 5
O***a –
Threads stick out, one ear is slightly torn off. Upset
Rated 5 out of 5
S***D –
. ×פ×× ×¤×× really beautiful, hat a successful! Bought for one year old baby
Rated 5 out of 5
A***a –
Super. Excellent hat, soft wool, looks expensive. Bubon made of good fur, nothing falls asleep, it is convenient that it is unfastened for example when you need to put on a hood or wash a hat
Rated 5 out of 5
Š***Š¾ –
The hat is cool. even without a lining is quite warm and soft. Bubon large, fluffy
Rated 5 out of 5
Š***Š¾ –
The hat is wonderful, quality, for the winter is a bit thin ..
Rated 5 out of 5
A***n –
The cap at the age of 2.5 back to back, it is better for less age. Pompon great
Rated 5 out of 5
O***a –
Super Cool hat
Rated 5 out of 5
R***r –
Very high quality and cool hat! Pompon chic, big fluffy straight Super!!! Pompon on the button, you can use other things subsequently, the wool is soft not prickly, we liked it, I recommend such beauty and even for 400 rubles!!!!
Rated 5 out of 5
K***a –
The cap is super, perfectly fit in size, we are very satisfied with the child, thank you so much
Rated 5 out of 5
R***r –
Very soft! Beautiful! Child 1,4, og 48 cm, sits perfectly
Rated 5 out of 5
A***n –
Very happy with this hat! Real fur and super quality!!!
Rated 5 out of 5
A***L –
The cap is excellent, for 1,5 years is good!!!
Rated 5 out of 5
E***a –
The hat is very beautiful, the quality is good, the pompon is natural
Rated 5 out of 5
M***r –
Super cap with great pompon exactly like the picture. High quality. I can only recommend
Rated 5 out of 5
Customer –
Better than expected
Rated 4 out of 5
E***a –
On a child, the year is not enough
Rated 5 out of 5
6***r –
Excellent hat, pumpon chic
Rated 4 out of 5
R***r –
Not very pleasant to the body.
Rated 5 out of 5
Customer –
Delivery to RB only 2 weeks! The cap itself really liked-warm, soft, fluffy natural pompon! But it is rather up to 2-2,5 years at most, keep in mind. My at 2,2 already Butt
Rated 5 out of 5
Customer –
This hat is so cute! The pompom feels great and it’s very warm. It is a little smaller than I thought, it fits my 2 year old (with a big head) but I would think it would be good from a 1-3-year-old max. Thanks!!
Rated 5 out of 5
8***r –
In Irkutsk delivery 3 weeks. At the age of 1 year we approached. Fur is beautiful large. The knitting is dense.
Rated 5 out of 5
7***r –
A good hat, very comfortable for us.
Rated 4 out of 5
E***t –
The hat is beautiful, but not for our winters, thin
Rated 4 out of 5
D***d –
Shipping fast. Soft, ears cover. Daughter 4 months, son 3 years.
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Z***a –
Son year, and size and quality at altitude, well, very beautiful and rich) pompon is just a bomb
Customer –
Pom-Pom perfect. Look real really. Cap heater
Customer –
Shapuli Super!
Customer –
DugƩ Class Ta garnya. Rosemir maximum up to 2 rolls.
A***a –
Is beautiful
Y***a –
Delight! Dense, smooth knitting. Very comfortable long “ears” cover the cheeks and behind the grabs. Pompon fluffy, on the button. At delivery did not crumble. The son has a head circumference of 46, sits tightly. At 48-50 I think the maximum
N***a –
The hat is unrealistically cool and quality
L***r –
The cap is super))) warm with natural bababon. The parcel went long, but came)))
L***l –
Hat of very good quality, came quickly) I advise
Customer –
Cool cap, dense!
C***c –
A good and warm hat, the fur is not peeled. Shipping fast. The hat came with a marriage-the seam diverges, but everything is disposable. I’m happy!
K***a –
The hat is stunning, warm, dense. I was looking for a beautiful hat to cover the “zagryvok”, ears. Pompon made of natural fur, above all praise! It is removable, which is very convenient. The goods came quickly enough, through a stop.
V***v –
The cap is not big, on a one-year-old child, otherwise as in the photo
D***a –
Very beautiful
Customer –
I loved this hat so much. I ordered one more in grey. Fits my 1.5 year old as well as my 3 year old.
R***r –
For 8 months straight excellent, pumpon chic. very fluffy
A***e –
Super!!! Unbeatable quality
C***r –
OK too small for 4 years
Customer –
Polecam
0***r –
Well, not winter of course! Quality is good, all as in the picture! Thank you
A***a –
The hat is good, straight just 8 month old baby. 1,5 months went by for delivery.
M***k –
Pampon big, I liked the hat
O***a –
Threads stick out, one ear is slightly torn off. Upset
S***D –
. ×פ×× ×¤×× really beautiful, hat a successful! Bought for one year old baby
A***a –
Super. Excellent hat, soft wool, looks expensive. Bubon made of good fur, nothing falls asleep, it is convenient that it is unfastened for example when you need to put on a hood or wash a hat
Š***Š¾ –
The hat is cool. even without a lining is quite warm and soft. Bubon large, fluffy
Š***Š¾ –
The hat is wonderful, quality, for the winter is a bit thin ..
A***n –
The cap at the age of 2.5 back to back, it is better for less age. Pompon great
O***a –
Super Cool hat
R***r –
Very high quality and cool hat! Pompon chic, big fluffy straight Super!!! Pompon on the button, you can use other things subsequently, the wool is soft not prickly, we liked it, I recommend such beauty and even for 400 rubles!!!!
K***a –
The cap is super, perfectly fit in size, we are very satisfied with the child, thank you so much
R***r –
Very soft! Beautiful! Child 1,4, og 48 cm, sits perfectly
A***n –
Very happy with this hat! Real fur and super quality!!!
A***L –
The cap is excellent, for 1,5 years is good!!!
E***a –
The hat is very beautiful, the quality is good, the pompon is natural
M***r –
Super cap with great pompon exactly like the picture. High quality. I can only recommend
Customer –
Better than expected
E***a –
On a child, the year is not enough
6***r –
Excellent hat, pumpon chic
R***r –
Not very pleasant to the body.
Customer –
Delivery to RB only 2 weeks! The cap itself really liked-warm, soft, fluffy natural pompon! But it is rather up to 2-2,5 years at most, keep in mind. My at 2,2 already Butt
Customer –
This hat is so cute! The pompom feels great and it’s very warm. It is a little smaller than I thought, it fits my 2 year old (with a big head) but I would think it would be good from a 1-3-year-old max. Thanks!!
8***r –
In Irkutsk delivery 3 weeks. At the age of 1 year we approached. Fur is beautiful large. The knitting is dense.
7***r –
A good hat, very comfortable for us.
E***t –
The hat is beautiful, but not for our winters, thin
D***d –
Shipping fast. Soft, ears cover. Daughter 4 months, son 3 years.
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Hattie –
Wow, wonderful blog structure! How long have you been running a blog for?
you made running a blog glance easy. The full look of your web site
is magnificent, as smartly as the content material!
You can see similar here sklep internetowy